Stage 1 · Costing
What a job genuinely costs, including your time.
Our services, in detail
Four areas, taken separately or together, quoted in writing before anything begins.
Program 01 · Where the money went
Pricing & margin
Most owner-run businesses price from memory or from what a competitor charges. We cost the work properly — materials, labour at a real rate, overhead, the jobs that overrun — and find which parts of the business are carrying the rest. Then we plan price changes that existing customers will accept.
Stage 2 · Mix
Which work makes money and which subsidises it.
Stage 3 · Pricing
New prices, built from the numbers.
Stage 4 · Communication
How to raise prices without losing the good customers.
Stage 1 · Your week
Where your hours actually go.
Stage 2 · The handover list
What to delegate, in what order.
Stage 3 · The role
What the hire does, written down.
Stage 4 · Onboarding
So the first month isn't lost.
Program 02 · Stop being the bottleneck
Hiring & delegation
Owners usually hire too late and hand over the wrong things first. We work out which tasks genuinely need you, what a first or next hire should actually do, and what has to be written down before someone can take it on without doubling your workload for three months.
Program 03 · Written down once
Systems & process
Quoting, scheduling, invoicing and following up are the processes small businesses run hundreds of times a year. We tighten them, document them in plain language and set up the simple tools that support them — without buying software the business doesn't need.
Stage 1 · The repeats
Which processes run most often.
Stage 2 · Tightening
Fewer steps, exceptions handled.
Stage 3 · Documentation
Plain language, usable by a new starter.
Stage 4 · Tools
Only where they genuinely help.
Stage 1 · Direction
What the next twelve months are actually for.
Stage 2 · Measures
Three or four, defined clearly.
Stage 3 · The plan
One page, with owners and dates.
Stage 4 · The review
Monthly, an hour, with decisions.
Program 04 · A page, not a binder
Planning & measures
Business plans fail by being too long. We build a short plan with a handful of decisions and measures, then hold a monthly review that takes an hour and produces an action. That rhythm matters more than the document.
Working hard and keeping little?
A free first call on the business and where the money is actually going.